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Human Services

Project summary

The human services industry is one of the most challenging industries to tackle when it comes to mitigating risk since many of the issues that the industry faces are reactive. It is the Blue Empress mindset that this is a direct result of other weaknesses throughout the public and private sectors, putting undue burdens on the non-profit sector. Examples include:

  • Access to mental health services being limited due to bureaucratic limits and costly fees, and then being unable to get someone help *unless* they are at risk of harming themselves or others. 

  • Homelessness caused by unemployment or inability to pay for housing costs.

  • Not enough investment in infrastructure repair and maintenance, increasing the costs and damage of disasters that may not only cause significant loss of life but also force people into unstable conditions.

Regardless of the challenges facing the non-profit sector, many of its challenges and workloads may not be able to resolved without reform across the public and private sectors.


Ultimately, if the non-profit sector, i.e., the safety net, is ripping at the seams and is over-capacity then that falls on other industries to reform and lessen the load on the non-profit. Through strategy and acknowledgement of how all three sectors work together, burdens can be lessened on the non-profit and they can focus efforts and energy on the most high-risk and challenging cases.


Project status

This project is still in the beginning stages of development. 


The biggest goal of this research is to reduce the over-reliance on the non-profit industry to clean up the messes left by mismanagement across the public and private sectors. If the safety net is over relied upon and drained, then the community may hit capacity and then be unable to provide long-term and sustainable services to people when they need them most.


Other goals include:


  • Eliminating long-term homelessness and increasing options for transferable and easy-to-access housing.

  • Reducing barriers to mental health support services and long-term needs.

  • Improving retention rates for non-profit employment and improving safety for the workforce.


Expected Roadblocks

Top roadblocks that may be encountered include:

  • Improving quality of support services to reduce long-term utilization of programs since many non-profits are overburdened with cases.

  • Convincing the private and public sectors that they hold more accountability for the struggles that the non-profit community is faced with managing.

  • Navigating the bureaucratic processes of government, especially as it relates to licensing requirements and getting people access to aid and services without compromising quality.

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